Last updated: July 23, 2026
These Billing Terms and Conditions explain the payment methods we accept, how transactions are processed, and what to expect at checkout when purchasing from Romanov Apparel. By placing an order, you agree to the terms described on this page.
Accepted payment methods
We accept the following secure payment methods at checkout:
- American Express
- Apple Pay
- Diners Club
- Discover
- Google Pay
- Mastercard
- PayPal
- Shop Pay
- Visa
All payments are processed through Shopify Payments and authorized third-party payment providers. All transactions are subject to verification and authorization by the relevant payment provider.
Currency
All prices on our website are displayed and charged in United States Dollars (USD). If your card or account operates in a different currency, any exchange rate conversions and foreign transaction fees are determined by your financial institution. Romanov Apparel is not responsible for such additional charges.
Pricing
The complete order total is clearly shown before you confirm your purchase. We reserve the right to update pricing at any time. However, price changes will not affect orders that have already been confirmed and paid.
Payment authorization
By completing a purchase, you authorize us to charge your chosen payment method for the full order total. Payment is typically captured at the moment your order is placed. Some financial institutions may place a temporary authorization hold on your funds before the transaction is fully settled — this is determined by your bank and is outside our control.
Orders are not processed or dispatched until payment has been successfully authorized and confirmed.
Order confirmation
Once your payment has been successfully authorized, you will receive an order confirmation email at the address provided at checkout. This email confirms that your order has been received and payment has been processed. If you do not receive a confirmation email within a few minutes of placing your order, please check your spam folder or contact us at support@romanovapparel.com.
Payment security
All transactions on our website are protected by SSL (Secure Socket Layer) encryption. Romanov Apparel does not store, process, or have direct access to your full payment card details. Payment data is handled exclusively by our authorized payment processors in accordance with PCI-DSS security standards.
Failed or declined payments
If your payment is declined or fails to authorize, your order will not be processed and no charge will be captured. Common reasons for a declined payment include:
- Incorrect card details or billing address
- Insufficient funds
- Security restrictions applied by your bank
- Expired card
We recommend verifying your payment details and trying again, or using an alternative payment method. If the issue persists, please contact your bank or payment provider directly. Romanov Apparel is not responsible for declined transactions caused by your financial institution.
Fraud prevention and order verification
To protect both our customers and our business, we reserve the right to perform security and identity verification checks on any order. In cases where suspicious activity is detected, we may:
- Place an order on hold pending verification
- Request additional information or documentation
- Refuse or cancel the order
If an order is canceled due to confirmed or suspected fraudulent activity, any captured payment will be refunded in full to the original payment method.
Chargebacks
If you have a concern about a charge on your account, we strongly encourage you to contact us directly at support@romanovapparel.com before initiating a chargeback with your bank. Most issues can be resolved quickly through our support team.
If a chargeback is initiated without prior contact, we reserve the right to dispute it by providing relevant documentation including transaction records, order confirmation, delivery tracking, and customer communications.
Order cancellations and refunds
If you need to cancel an order or request a refund, please refer to our Return & Refund Policy for full details. Refunds are always issued to the original payment method used at checkout and processed within 7 days of receiving your return. Please allow an additional 3–10 business days for the refund to appear in your account depending on your bank or payment provider.
Changes to these terms
We may update these Billing Terms and Conditions from time to time to reflect changes in our payment processes or legal requirements. The most current version will always be published on this page with an updated date at the top.
Contact information
Store name: Romanov Apparel
Email: support@romanovapparel.com
Phone: +13074293635
Support hours: Monday – Friday, 9:00 AM – 5:00 PM CT
Response time: Within 24 hours on business days. Weekend messages are answered on Monday.
You can also reach us via the contact form on our Contact Page.
Company information
Legal entity: Our Beautiful Country LLC
Company number (EIN): 98-1901601
Registered address: 75 E 3RD ST, Sheridan, WY 82801, United States